Features

The smart suite

Four features for attendees and three for organizers. Everything here is a concept design or a plan, shown so you can react to it.

For attendees
For organizers
Smart Review

For attendees · Concept

Smart Chatbot

A chatbot that answers questions about the event someone is looking at, provides event details and helps them register.

Questions it should answer

  • How can I contact the event organizers for any queries or concerns?
  • Is there a deadline for event registration?
  • How do I receive my event tickets?
  • Is there a limit on the number of registrations for an event?
Concept design of the Indico Bot on a phone, answering questions about organizers, deadlines and tickets
Concept design. Shortcuts for event registration, category queries and abstract submission.

What makes it useful

Specific to the event

Answers come from that event's own pages and registration forms.

Help with registration

Points people to the right form, deadline and next step.

Hands off to people

When it doesn't know, it tells you how to reach the organizers.

For attendees · Concept

Smart Recommendations

Machine learning that recommends events and content based on a person's interests and location, so the homepage shows what is relevant to them.

Concept design of the Indico homepage with trending events, explore categories and recommended events
Concept design. “Recommended Events” sits beside trending events and categories. All events shown are fictional.

How it could work

  1. Find candidates. Gather events that could fit.
  2. Gather evidence. Interests, past registrations, location.
  3. Filter and de-duplicate. Remove what is not relevant or already seen.
  4. Rank. Order by predicted relevance.
  5. Format. Arrange into rows people can browse.
  6. Choose. People pick, and their choices feed back in.

This is the standard pattern for a personalised homepage. For a public example, see Netflix's write-up Learning a Personalized Homepage.

For attendees and organizers · Concept, presented at the Indico Workshop 2025

Smart Notifications

Emails get buried. Short, event-driven notifications reach people on their device at the right moment, even when Indico isn't open. Targeted, and respectful.

Registration is openA new event in a category you follow.
Timetable publishedSee which sessions fit your interests.
Room changedYour session moved to a different room.
Your talk starts in 15 minutesHall B, with your slides ready to open.

When people want to hear from you

  • Registrations open for a favourite event, or a new event appears in a favourite category.
  • The timetable of an event is published.
  • A last-minute change to the timetable, dates or rooms.
  • A registration is approved.
  • An abstract has been reviewed, or a badge was checked in at the entrance.

Strategy

Segmentation

Tailor by role, participant or organizer, and by personal preferences.

Timing

Organizers configure triggers on key actions, such as session updates or new materials.

Personalization

User-specific alerts, like “Your talk is starting in 15 minutes!”

Technical approach

  • The Web Push protocol with VAPID keys and service workers.
  • The front end requests and manages the push subscription.
  • The server dispatches notifications securely.
  • Opt-in by design, respecting GDPR and each person's preferences.

Watch the Indico Workshop 2025 talk

For organizers · Concept

Smart Compose

Write organizer emails faster. Common phrases complete as you type, or an LLM drafts the whole body from a short prompt. You edit it, then send.

Concept design of the Indico Send Email dialog with a prompt field to generate content and an email template selector
Concept design. A prompt field sits next to the subject and the template picker.

Phrase completion

Completes commonly used phrases and sentences in the body of an email.

Draft from a prompt

Describe the message, get a first version inside the editor.

Always reviewed

Nothing is sent until the organizer has read and edited it.

For organizers · Concept

Smart Analytics

Use past attendance, participant demographics and other signals to predict which events will be popular, and plan for it.

  • Predict which events will be popular in the future.
  • Automatically find the trending categories.
  • Support pricing decisions for paid events.
  • Book a room according to the forecasted registrations.
Illustrative registration forecast Registrations rise over the weeks before an event. A forecast with a widening uncertainty band approaches the room capacity line. Room capacity Today Weeks before the event Registrations

Illustration only, not real data.

From hindsight to action

What happened?

Past attendance and registrations, by category and audience.

What will happen?

A forecast of demand, with a range, not a single number.

What should we do?

Book the right room, time the promotion, spot rising topics.

Which of these would help your events most?

Tell me what you'd want first, and what would need to be true for you to trust it.